What shipping options do I have?
We ship everything through United States Postal Service Priority Mail. This ensures you will get your officially licensed Indianapolis Indians gear in 1-3 Business days!
Please note that orders placed after 5:00 PM on business days will not be processed until the following business day. Orders placed on weekends will not be processed and shipped until the following Monday.
How do I calculate my shipping and handling costs?
In order to calculate your shipping costs, simply place the item(s) in your shopping cart, go to checkout and enter your shipping address information and you can see the shipping costs for your desired item(s).
What are the Shipping Costs?
Shipping of items is based on availability of items, shipping locations, shipping method selected and credit card authorization.
We will make every attempt to list only in-stock items in, however there may be instances when a popular item may sell out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card will only be charged for those items shipped.
In the event of a credit card problem, we will e-mail you immediately to inform you of the situation. We will then wait up to 10 business days for your response and then e-mail you once more before canceling the order. Customer Service will respond to your e-mail within 48 business hours. Hours of operation for e-mail are Monday - Friday 9:00 am - 5:00 pm EST.
How long does it take to process orders?
Due to the high volume of orders we receive daily, our policy allows for up to 1-2 business days before your order is shipped out. Sometimes we are able to ship our orders out within minutes of your original order place time. *Please allow up to 10 business days for any custom t-shirts or jerseys.*
Tracking your order
You will receive a tracking # for your order in your shipping confirmation email.
Please review the following information regarding when you can expect your order.
- USPS Priority Mail: After your order is shipped out, you should receive your order within 1-3 business days.
Please be advised that certain mail carriers do not include weekends or holidays as ship dates.
Do you ship to Canada or International?
Currently we do not ship to addresses outside the US. As a result of the higher incidence of overseas credit card fraud, our security for these types of orders has been heightened. If you wish to ship an order to a Canadian address, please call us at 317-269-3542 and we will take the order over the phone. We apologize for the inconvenience this may cause.